A show about the future of hotels and the technology that powers them.

Latest Episodes

Numa Head of Operations on Scaling Front Desk Free Hotels

What if you could run a 116-property hotel portfolio without a single traditional front desk? In this episode of Hotel Tech Insider, Julius Anders, Head of Operations ...

CCO of L+R Hotels on The Future of Segmentation Strategies

Can rethinking something as fundamental as market segmentation unlock new performance gains in hotels? Joe Pettigrew, Group Chief Commercial Officer at L+R Hotels—one ...

Inside Penta Hotels' Bold, All-at-Once Tech Transformation

What do you get when a 14-property hotel brand rips out its entire legacy tech stack—and lives to tell the tale? In this episode, Josh Edwards, Operating Systems Manag...

BOB Hotels Managing Partner on Elevating Budget Stays with Tech

Bob Hotels converted 70% OTA reliance to nearly 50% direct bookings in under a year—partly by using an AI phone agent (GoodCall) to convert phone inquiries into instan...

GCP Hospitality's VP of Strategy on Automating Revenue Without Losing Control

What can Four Seasons Bora Bora and a New Zealand hostel teach you about building smarter hotel tech stacks? In this episode, Michael Belanger, VP of Commercial Strate...

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