All Episodes
Displaying 1 - 30 of 53 in total
Accor’s Global SVP on Centralizing IT Support for 5,700 Hotels
How can a hotel chain with over 5,700 properties transform its tech support into a human-centered experience? In this episode, Tariq Valani, Global SVP of Support Serv...
Capital Hotels' Group IT Director on Custom-Built Hotel Tech Use Cases
How can leveraging technology transform the guest experience and streamline hotel operations? In this episode, Jose Suarez, the IT Director for The Capital Hotel Group...
Minor Hotels' Chief Commercial Officer on Automating 2 Million Daily Rate Changes
How can a hotel chain leverage cutting-edge technology to redefine revenue management and enhance guest experience? In this episode, Fernando Vives, Chief Commercial O...
Schulte's VP of Ops Strategy on The Future of Digital Tipping in Hotels
What if embracing digital transformation could unlock new revenue streams for your hotel? In this episode, Jason Jackson, Vice President of Operational Strategy and In...
Lark Hotels' SVP of Operations on Scaling a $1B Boutique Management Company
How can technology enhance the human touch in hospitality without losing the essence of personal connection? In this episode, Scot Hopps, Senior Vice President of Oper...
Time Hotels' COO on Building Flexible Tech Stacks for Rapid Growth
How can technology enhance genuine human connection in hospitality? In this episode, William Costley, COO of Time Hotels, reveals how the right tech stack can empower ...
Mews CEO on Lessons from Building a Hotel Tech Unicorn
Is your hotel technology stuck in the past? In this episode, Matthijs Welle, founder and CEO of Mews, reveals how innovative property management systems can revolution...
Edwardian Hotels' VP on Tech's Role Ultra Luxury
How can luxury hotels redefine the guest experience by transforming check-in and check-out into a more personalized journey? In this episode, Kris Leszczynski, Group G...
Lamington Group's MD on Aligning Tech for Extended Stay
How can a hotel brand leverage technology to enhance guest experience while maintaining a personal touch? In this episode, Stuart Godwin, Managing Director of Lamingto...
Olive Living CEO on the Future of Remote Hotel Management
What if you could manage 100 hotel receptions with just two staff members? In this episode, Kahraman Yigit, co-founder and CEO of Olive Living, reveals how innovative ...
Pro-invest Group Director of Digital on Hiring Tech Talent
Are your hotel’s technology systems holding you back from achieving growth? In this episode, Howard Phung, Group Director of Digital at Australia's Pro-invest Group, r...
Cloudbeds CEO on Multimodal AI in Hotel Tech
Is the hospitality industry truly ready for a technology revolution? In this episode, Adam Harris, co-founder and CEO of Cloudbeds, reveals how innovative tech solutio...
Yotel's COO on Tech Forward Low Touch Hospitality
How can embracing change and technology redefine the future of hospitality? In this episode, Sven Goosen, Chief Operating Officer of Yotel, reveals the transformative ...
Strawberry's SVP of Tech on Building a Culture of Innovation in Hotels
What if the key to enhancing your hotel’s guest experience lies not just in technology, but in empowering your staff? In this episode, Kariana Fiskvik, Senior Vice Pre...
Kasa CEO on Using Tech to Reimagine the Hotel P&L
Why it matters: Kasa Living, led by CEO Roman Pedan, is revolutionizing hospitality with a tech-centric approach, enhancing profitability and guest experience.Key Poin...
Royal Orchid President on the Driving Grassroots Hotel Innovation
Arjun Balji, President of Royal Orchid Hotels, shares insights on leveraging technology to drive growth and efficiency in a competitive market.Key Points:Tech Stack In...
Schani Hotels' Group Technology Manager on Inheriting a Tech Stack
How can embracing technology not only streamline operations but also enhance the personal touch in hospitality? In this episode, Christian Müller, Group Manager of Tec...
The Hotels Network Founder on Optimizing Your Hotel Website
Are you truly maximizing your hotel’s direct booking potential? In this episode, Juanjo Rodriguez, founder of The Hotels Network, reveals the secrets behind driving re...
Bill LeGrand on Building the $1B Vai Resort's Tech Stack from Scratch
How do you build a cutting-edge tech stack for a luxury resort from the ground up? In this episode, Bill LeGrand, Executive Director of Commercial Applications at Vai ...
Pandox's Director of Distribution Breaks Down How to Analyze the True Cost of Distribution
Are direct bookings always the best choice for hotels? In this episode, Jens Egemalm, Director of Distribution at Pandox, reveals the surprising truth about distributi...
The Neighborhood Hotel's Director of Ops on the Aparthotel Tech Playbook
What if you could combine the reliability of a hotel with the unique charm of an Airbnb? In this episode, Matt Shanley, Director of Revenue and Operations at The Neigh...
CIC Hospitality's CEO on Eliminating Manual Tasks in Hotel Management
How can technology redefine the guest experience in the hospitality industry? In this episode, Mattias Tanski and Erik Bergsten from CIC Hospitality reveal their innov...
McDreams Hotels' Managing Director on Immediate Applications of AI in Hotels
How can budget hotels leverage technology to enhance guest experiences and streamline operations? In this episode, Dominic Klein, Managing Director of McDreams Hotels,...
Staypineapple's President on Creating Brand Evangelists with Tech
How can technology enhance the personal touch in hospitality without replacing the human element? In this episode, Dina Belon, President of StayPineapple, reveals how ...
Method CMO on Omnichannel Marketing Attribution in Hotels
How can data integration and innovative marketing strategies redefine the hospitality landscape? In this episode, Bridget Tran, CMO of Method, shares her insights on l...
Hansji's VP of Operations & Tech on Chain vs. Independent Hotel Tech
How do you balance cutting-edge technology with the desire for guests to disconnect in a nature-oriented hotel? In this episode, Fred Brown, Vice President of Operatio...
Outsite's CTO on Building the Future of Remote Work Hotels
How can a small team leverage technology to create a seamless guest experience and drive revenue growth? In this episode, Stein Beauprez, CTO of Outsite, reveals the i...
Koncept Hotels' Founder on The Role of Digital in Limited Service
What if you could run a hotel with minimal staff while maximizing guest satisfaction? In this episode, Martin Stockburger, founder and managing director of Koncept Hot...
b'mine hotels CEO on Optimizing Hotel HR with Technology
What if the future of hotels lies in the balance between luxury and automation? In this episode, Matthias Beinlich, CEO of B'mine Hotels, reveals how his innovative ho...
Strawberry's Head of Hotel Systems on Switching and Piloting New Tech
What does it truly take to navigate the complex landscape of hotel technology and achieve seamless integration across systems? In this episode, Sven Ephithite, head of...
