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What happens when the Chief Commercial Officer of the world’s largest hotel franchisor rethinks the entire guest-to-tech relationship? In this episode, Wyndham CCO Sco...
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CEO of MEHR Consultancy on Building Cross-Platform Hotel Ops
Most hotel tech stacks are overbuilt and underused. This one isn’t. In this episode, Harmeet Mann—CEO and cofounder of a 30+ property management firm—breaks down how h...
COO of Nuvho on Automating Hotel Revenue Strategy
What if the biggest mistake hotels make with technology isn’t adopting it too slowly—but using it to reinforce outdated assumptions about how guests want to interact w...
President of Plusgrade on Agent-Ready Hotel Revenue
What if 70% of your guests are willing to upgrade—but your pricing strategy is leaving that revenue on the table? In this episode, Erik Tengen, President of Hospitalit...
CEO of QDI USA on OTA-to-Direct Booking Plays
What if your busiest check-in nights didn’t require a front-desk line at all—even when most guests booked through OTAs? In this episode, Fabio Passos, Owner & CEO of Q...
Linchris Hotel Corporation on Rewriting Hotel Marketing Playbooks
What if the fastest way to improve service, upsells, and loyalty isn’t adding staff—but redesigning how guests communicate with your hotel?In this episode, Greg Nawroc...
