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What happens when the Chief Commercial Officer of the world’s largest hotel franchisor rethinks the entire guest-to-tech relationship? In this episode, Wyndham CCO Sco...
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President of Plusgrade on Agent-Ready Hotel Revenue
What if 70% of your guests are willing to upgrade—but your pricing strategy is leaving that revenue on the table? In this episode, Erik Tengen, President of Hospitalit...
CEO of QDI USA on OTA-to-Direct Booking Plays
What if your busiest check-in nights didn’t require a front-desk line at all—even when most guests booked through OTAs? In this episode, Fabio Passos, Owner & CEO of Q...
Linchris Hotel Corporation on Rewriting Hotel Marketing Playbooks
What if the fastest way to improve service, upsells, and loyalty isn’t adding staff—but redesigning how guests communicate with your hotel?In this episode, Greg Nawroc...
CCO of CIC Hospitality on Using Tech to Scale a Complex Hotel Portfolio
How do you scale hotel operations across brands, countries, and systems - without losing control or culture? In this episode of Hotel Tech Insider, we sit down with Øy...
CEO of TrustYou on AI Agents and Hotel CDPs
Guest reviews aren’t just social proof anymore—they’re quietly becoming the backbone of pricing power, AI-driven discovery, and automated guest communication. In this ...
